Full Time
Sonipat, Haryana
Posted 5 days ago

Nature Bio Foods BV (a subsidiary of Nature Bio Foods Ltd India.- is pioneer in organic business in Europe and US ) emerged as a trustworthy & innovative global leader in providing authentic organic ingredients to the world of consumers by creating a holistic, integrated & sustainable business model that inspires, promote & supports thousands of farming families across the world. Nature Bio Foods is well recognized worldwide for its long years of remarkable performances, quality products and trustworthiness. Nature bio foods is certified with Skal , Naturland, BioSuiss, Demeter , Fairtrade and many other Standards of Organic and Sustainability . Nature Bio Foods conducts Processing , Packaging Cleaning , Co2 treatment and Warehousing operations out of Maasvlakte , Rotterdam and some third party operations out of many countries in Europe.


Department: Customer Support
Reports To: Head – Customer Support

Position Summary:

The Sr. Executive – Customer Support will be responsible for managing end-to-end customer service operations, ensuring timely resolution of customer queries, and maintaining accurate records within the SAP system. This role plays a critical part in supporting order processing, billing coordination, delivery tracking, and after-sales support while maintaining high standards of customer satisfaction.

Key Responsibilities:

  • SAP Data entry and Reporting
  • Accuracy of Data Analysis  
  • Dashboard and Visualization Development
  • Timeliness of Reports
  • Data Management and SQL Handling
  • Dashboard Creation / Usage and Impact
  • Presentation Preparation
  • Collaboration and Support

Required Qualifications & Skills:

  • Any Graduate / Post Graduate
  • 4–6 years of relevant experience.
  • Must have experience of working on SD Module in SAP
  • VA41 – Create Sales Contracts
  • VA01 – Create Sales Orders
  • VA42 – Change Sales Contracts
  • VA02 – Change Sales Orders
  • VA45 – List of Sales Contracts
  • VA05 – List of Sales Orders
  • Excellent communication and stakeholder management skills.

Shift Timings:- 11:30 am – 8:30 p.m. (April to Oct), 12:00 pm to 09:00 pm (Nov to March) – EU Shift

Workings Days : 5 days a week (in office) + Sat (WFH if req)

Location: Gurugram, Sec-15

Please share your CV directly with our recruitment representative Ginni Sachdeva, her email ID is – ginni.sachdeva@naturebiofoods.organic

Job Features

Department

Customer Support

Min. Experience Required

4-6 Years

CTC Offered

5 LPA

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