Current Openings

Nature Bio Foods BV (a subsidiary of Nature Bio Foods Ltd India.- is pioneer in organic business in Europe and US ) emerged as a trustworthy & innovative global leader in providing authentic organic ingredients to the world of consumers by creating a holistic, integrated & sustainable business model that inspires, promote & supports thousands of farming families across the world. Nature Bio Foods is well recognized worldwide for its long years of remarkable performances, quality products and trustworthiness. Nature bio foods is certified with Skal , Naturland, BioSuiss, Demeter , Fairtrade and many other Standards of Organic and Sustainability . Nature Bio Foods conducts Processing , Packaging Cleaning , Co2 treatment and Warehousing operations out of Maasvlakte , Rotterdam and some third party operations out of many countries in Europe..

Department: Customer Support
Reports To: Head – Customer Support

Position Summary:

The Manager – Customer Support is responsible for leading and managing the customer support function to ensure exceptional service delivery, high customer satisfaction, and efficient resolution of customer queries and issues. This role oversees daily support operations, develops service strategies, and ensures adherence to service standards and timelines.

Key Responsibilities:

• Key Account Management
• - Coordinate the entire supply chain process (SCM)
• - Coordinate with the ‘Quality Team’ for any product related issues and escalations from the customers
• - Up-sell new products to existing customers
• - Represent the company at various ‘Food Festivals’ and related conferences, Carved out a roadmap for exhibitions across USA and Europe
• - Coordination with internal departments to ensure timely response to customers
• - Hold weekly reviews with the team to ensure that the team is aligned on priorities and all the needed activities completed.
• - Facilitate communication between Key partners, Sales, Marketing and Operations regarding order status, product availability and delivery.
• - Responsible to create Service and Support agreement, Post Sales Service and Support. Work with multiple teams to understand the business requirements and coordinate to resolve the issues
• - Request tracking and closure - ensures the end to end and proactive ownership of requests assigned.
• - SLAs of End to end TAT and Accuracy would be critical parameters of performance.
• - Manage exports to international customer locations
• - Manage and track the product stock and inventory

Required Qualifications & Skills:

• Bachelor’s degree in Business or related field required; Master’s degree preferred.
• 5 years of experience as Sr. Executive/ Assistant Manager, or similar relevant position required. (Ten years of total experience)
• Excellent verbal and written communication skills.
• Excellent interpersonal and negotiation skills with a proven ability to create and maintain working relationships
• Positive working relationships with other departments.
• Strong supervisory and leadership skills.
• Excellent organizational skills and attention to detail.
• Thorough understanding of company products and logistics.
• Strong analytical and problem-solving skills.
• Proficient with Microsoft Office Suite or related software.
• SAP Knowledge

Timings:- 11:30 am to 08:30 pm (April to Oct), 12:00 pm to 09:00 pm (Nov to March) – EU Shift

Workings Days : 5 days a week (in office) + Sat (WFH if req)

Salary Upto: 12 LPA

Location : Gurugram Sec 15

Please share your CV directly with our recruitment representative Ginni Sachdeva, her email id is - ginni.sachdeva@naturebiofoods.organic

Nature Bio Foods BV (a subsidiary of Nature Bio Foods Ltd India.- is pioneer in organic business in Europe and US ) emerged as a trustworthy & innovative global leader in providing authentic organic ingredients to the world of consumers by creating a holistic, integrated & sustainable business model that inspires, promote & supports thousands of farming families across the world. Nature Bio Foods is well recognized worldwide for its long years of remarkable performances, quality products and trustworthiness. Nature bio foods is certified with Skal , Naturland, BioSuiss, Demeter , Fairtrade and many other Standards of Organic and Sustainability . Nature Bio Foods conducts Processing , Packaging Cleaning , Co2 treatment and Warehousing operations out of Maasvlakte , Rotterdam and some third party operations out of many countries in Europe.

Department: Customer Support
Reports To: Head – Customer Support

Position Summary:

The Executive/ Sr. Executive – Customer Support INC will be responsible for managing end-to-end customer service operations, ensuring timely resolution of customer queries, and maintaining accurate records within the SAP system. This role plays a critical part in supporting order processing, billing coordination, delivery tracking, and after-sales support while maintaining high standards of customer satisfaction.

Key Responsibilities:

• Acting as backbone for the BD Team by reducing administrative load and improving efficiency.
• Reduction in sales team admin time by 20–30%
• All assigned tasks completed within agreed timelines
• Preparation and coordination of all sales documents (contracts, EIF, Sap reports, Jarvis, customer forms) with accuracy.
• 98–100% error-free document preparation
• All contracts/EIF released within 48 hrs of request
• Inter-team Coordination Turnaround time with SCM, logistics & finance On-time closure of requests (SCM, QC, dispatch, LC, accounts)
• Customer Documentation Support On-time submission of customer docs, reports,zero escalations
• Assisting in end-to-end monitoring of order status from PO receipt to dispatch.
• 100% correct entry of orders in system , order book sanitisation  
• NO missed dispatches due to documentation/input errors
• Weekly MIS on order status submitted on time
• Providing support to sales team with price sheets, competitor tracking, and weekly updates Monthly summary report

Required Qualifications & Skills:

• Any Graduate / Post Graduate
• 2–3 years of relevant experience.
• Proficient with MS Excel
• Excellent communication & Negotiation Skills

Shift Timings:- 02:00 pm to 06:00 pm Work from office and 07:00 pm to 11:00 pm Work from home

Workings Days : 5 days a week (in office) + Sat (Alternate Off)

Location: Sonipat

Please share your CV directly with our recruitment representative Ginni Sachdeva, her email ID is - ginni.sachdeva@naturebiofoods.organic

Nature Bio Foods BV (a subsidiary of Nature Bio Foods Ltd India.- is pioneer in organic business in Europe and US ) emerged as a trustworthy & innovative global leader in providing authentic organic ingredients to the world of consumers by creating a holistic, integrated & sustainable business model that inspires, promote & supports thousands of farming families across the world. Nature Bio Foods is well recognized worldwide for its long years of remarkable performances, quality products and trustworthiness. Nature bio foods is certified with Skal , Naturland, BioSuiss, Demeter , Fairtrade and many other Standards of Organic and Sustainability . Nature Bio Foods conducts Processing , Packaging Cleaning , Co2 treatment and Warehousing operations out of Maasvlakte , Rotterdam and some third party operations out of many countries in Europe.

Department: Customer Support
Reports To: Head – Customer Support

Position Summary:

The Sr. Executive – Customer Support will be responsible for managing end-to-end customer service operations, ensuring timely resolution of customer queries, and maintaining accurate records within the SAP system. This role plays a critical part in supporting order processing, billing coordination, delivery tracking, and after-sales support while maintaining high standards of customer satisfaction.

Key Responsibilities:

• SAP Data entry and Reporting
• Accuracy of Data Analysis  
• Dashboard and Visualization Development
• Timeliness of Reports
• Data Management and SQL Handling
• Dashboard Creation / Usage and Impact
• Presentation Preparation
• Collaboration and Support

Required Qualifications & Skills:

• Any Graduate / Post Graduate
• 4–6 years of relevant experience.
• Must have experience of working on SD Module in SAP
• VA41 - Create Sales Contracts
• VA01 - Create Sales Orders
• VA42 - Change Sales Contracts
• VA02 - Change Sales Orders
• VA45 - List of Sales Contracts
• VA05 - List of Sales Orders
• Excellent communication and stakeholder management skills.

Shift Timings:- 11:30 am - 8:30 p.m. (April to Oct), 12:00 pm to 09:00 pm (Nov to March) – EU Shift

Workings Days : 5 days a week (in office) + Sat (WFH if req)

Location: Gurugram, Sec-15

Please share your CV directly with our recruitment representative Ginni Sachdeva, her email ID is - ginni.sachdeva@naturebiofoods.organic

Nature Bio Foods BV (a subsidiary of Nature Bio Foods Ltd India.- is pioneer in organic business in Europe and US ) emerged as a trustworthy & innovative global leader in providing authentic organic ingredients to the world of consumers by creating a holistic, integrated & sustainable business model that inspires, promote & supports thousands of farming families across the world. Nature Bio Foods is well recognized worldwide for its long years of remarkable performances, quality products and trustworthiness. Nature bio foods is certified with Skal , Naturland, BioSuiss, Demeter , Fairtrade and many other Standards of Organic and Sustainability . Nature Bio Foods conducts Processing , Packaging Cleaning , Co2 treatment and Warehousing operations out of Maasvlakte , Rotterdam and some third party operations out of many countries in Europe.

Department: IT
Reports To: Head – IT

Position Summary:

We are looking for a candidate who will assist in the development, implementation, and ongoing support of AI-driven and automation solutions across the organization. This role is ideal for early-career professionals (0–2 years of experience) who are passionate about technology, process improvement, and emerging digital tools.

Key Responsibilities:

• AI Strategy Development: Identify opportunities where AI can add value across business functions (operations, marketing, sales, HR, customer service, etc.).
• Tool Evaluation & Implementation: Research, evaluate, and recommend AI tools/platforms (e.g., generative AI, automation, analytics, chatbots) suitable for our business needs.
• Process Optimization: Design AI-driven workflows to improve productivity, reduce costs, and enhance decision-making.
• Training & Enablement: Educate teams on AI tools, best practices, and ethical use of AI in business.
• Data Insights: Collaborate with data teams to leverage AI for predictive analytics, customer insights, and trend forecasting.
• Innovation & Experimentation: Pilot new AI solutions, measure their impact, and scale successful initiatives.
• Compliance & Ethics: Ensure AI adoption aligns with data privacy, security, and ethical standards

Required Qualifications & Skills:

• Bachelor’s/Master’s degree in Business, Computer Science, Data Science, or related field.
• 0–2 years of relevant experience (early career professionals).
• Proven experience in applying AI tools within a business environment.
• Strong understanding of generative AI, machine learning, and automation platforms.
• Ability to translate technical concepts into business strategies.
• Excellent communication and stakeholder management skills.
• Knowledge of data privacy regulations and ethical AI practices.

Shift Timings:- 11:30 am - 8:30 p.m. (European shift)

Location: Gurgaon, Sec-15

Please share your CV directly with our recruitment representative Ginni Sachdeva, her email ID is - ginni.sachdeva@naturebiofoods.organic

Nature Bio Foods BV (a subsidiary of Nature Bio Foods Ltd India.- is pioneer in organic business in Europe and US ) emerged as a trustworthy & innovative global leader in providing authentic organic ingredients to the world of consumers by creating a holistic, integrated & sustainable business model that inspires, promote & supports thousands of farming families across the world. Nature Bio Foods is well recognized worldwide for its long years of remarkable performances, quality products and trustworthiness. Nature bio foods is certified with Skal , Naturland, BioSuiss, Demeter , Fairtrade and many other Standards of Organic and Sustainability . Nature Bio Foods conducts Processing , Packaging Cleaning , Co2 treatment and Warehousing operations out of Maasvlakte , Rotterdam and some third party operations out of many countries in Europe..

Department: Marketing
Reports To: Head – Marketing

Position Summary:

We are looking for a structured, responsive, and execution-focused Assistant Manager – Marketing & Branding to support and drive day-to-day marketing initiatives, brand communications, and cross-functional coordination. This role requires strong organisational discipline, stakeholder management skills, and the ability to operate effectively in a fast-paced, multi-project environment with a very flexible attitude.The position is execution-intensive and demands high reliability, attention to detail, and ownership of deliverables.

Key Responsibilities:

• Drive execution of marketing and branding activities across digital, print, presentations, and events
• Coordinate with internal teams, external agencies, and vendors for timely delivery of assets
• Support development and deployment of brand materials including brochures, presentations, videos, and campaigns
• Ensure brand consistency and accuracy across all communication outputs
• Track timelines, follow up on deliverables, and maintain workflow discipline
• Support exhibitions, trade shows, partner events, and marketing initiatives
• Assist in website updates, content coordination, and marketing documentation
• Work closely with the Marketing Manager on ongoing projects and priorities
• Maintain organised records of marketing assets, approvals, and files

Required Qualifications & Skills:

• Graduate / Post-graduate in Marketing, Communications, Business, or related field
• 4-6 years of relevant experience in marketing / branding / communications roles
• Prior experience in Creative Agency / B2B / FMCG / Food / Corporate marketing environment preferred.
• Excellent analytical, communication, and interpersonal skills.
• High attention to detail and ability to work under pressure.

Preferred Attributes:-

• Proactive and solution-oriented mindset
• Ability to work under pressure and shifting priorities
• Professional communication and stakeholder handling
• Consistency, reliability, and strong work discipline
• Good understanding of Design Aesthetics
• Knowledge of generative AI in marketing applications

Timings:- 11:30 am to 08:30 pm (April to Oct), 12:00 pm to 09:00 pm (Nov to March) – EU Shift

Workings Days : 5 days a week (in office) + Sat (WFH if req)

Salary Upto: 10 LPA

Location : Gurugram Sec 15

Please share your CV directly with our recruitment representative Ginni Sachdeva, her email id is - ginni.sachdeva@naturebiofoods.organic